Welcome to Expert Chimney Repair. By using our services, you agree to the following terms and conditions. Please read them carefully before booking any service.
1. Service Agreement
All chimney services (cleaning, repair, installation, or maintenance) are subject to inspection and confirmation. Final service requirements may vary based on the condition of the chimney and site environment.
2. Pricing and Payment
The service cost depends on chimney condition, service type, and required parts.
- Payment may be taken in advance or after service completion as agreed
- Additional charges may apply if extra work or spare parts are required
- Final pricing will be confirmed after inspection
3. Service Process
Our technicians perform all services professionally and safely.
Customers are requested to:
- Provide access to the kitchen and chimney area
- Ensure basic power supply (if required)
- Cooperate during the service process
4. Parts & Materials
We use quality tools and genuine or compatible spare parts for repairs.
Any replaced parts will be informed and approved by the customer before installation.
5. Safety Responsibility
Our services are designed to improve chimney performance and kitchen safety. However:
- Customers should use the chimney as per manufacturer guidelines
- Do not operate damaged or improperly installed chimneys
- Misuse or negligence will not be our responsibility
6. Warranty & Service Guarantee
Warranty (if provided) covers only service-related or installation defects.
Not covered under warranty:
- Damage due to misuse or improper handling
- Electrical issues not related to our service
- External damage or natural causes
- Unauthorized repairs by third parties
7. Delay or Rescheduling
Service timings may change due to:
- Traffic or location delays
- Technical issues
- Unavoidable circumstances
Customers will be informed in advance whenever possible.
8. Cancellation Policy
- Service cancellations must be informed before technician dispatch
- Any advance payment may be non-refundable depending on the situation
- Cancellation after technician arrival may include a service charge
9. Contact Information
For service bookings or enquiries, contact:
Expert Chimney Repair
π Phone / WhatsApp: 7569442460
π Address: Fish Market, Valmiki Nagar, Balanagar, Hyderabad, Telangana β 500018